Privacy Policy

Overview

This Privacy Policy applies to the Alvin-Manvel Family Clinic website (amfclinic.com) and describes how we handle information collected through our website. It does not apply to your medical records or protected health information (PHI), which are governed by our HIPAA Notice of Privacy Practices.

Information We Collect

Information You Provide

When you use the contact form on our website, we collect the information you submit, including your name, email address, phone number, and message content. We use this information to review and respond to your inquiry. The form is not a secure patient portal and should not be used to send protected health information or sensitive medical details.

Automatically Collected Information

Like most websites, our server may automatically collect basic technical data when you visit, including your IP address, browser type, operating system, referring URL, and pages visited. This data is used only for security monitoring and to understand how our site is being accessed.

Cookies

Our website does not use advertising cookies. If website analytics is enabled, the analytics service may use cookies or similar identifiers to measure visits and general usage patterns. You can disable cookies in your browser settings without losing access to the website or contact form.

How We Use Your Information

We use information collected through this website to:

• Respond to inquiries submitted through our contact form
• Monitor website security and prevent abuse
• Improve website performance and user experience
• Comply with applicable legal obligations

We do not sell, rent, or share your information with third parties for marketing purposes.

Third-Party Services

Contact form submissions are transmitted through FormSubmit, a third-party form processor, for delivery to the clinic. Do not use the contact form for medical records, diagnoses, treatment details, or other sensitive health information.

Our website also links to, embeds, or loads resources from third-party services such as the healow patient portal, Cherry payment plans, Google Maps, Vimeo, and Google Fonts. Those services have their own privacy policies and may collect technical information when you visit or interact with them.

We may use Google Analytics to understand website usage. If enabled, it may receive technical and usage information such as device details, approximate location, pages viewed, and referral information. We do not use website analytics for advertising or to collect information from the secure patient portal.

Data Security

We take reasonable measures to protect information handled through this website. However, no method of internet transmission or electronic storage is completely secure. If you need to share sensitive health information, use the patient portal or call us directly at (832) 532-4426.

Do not submit protected health information or sensitive medical details through our website contact form.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Your Choices

You may contact us to request that we delete information you submitted through our contact form. Requests to access or delete your medical records are handled separately under our HIPAA policies — please see our HIPAA Notice of Privacy Practices.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: